Step 1 - Initial Consultation
Your journey starts with a straightforward conversation. We take the time to understand your property goals, explain how the process works, and get a clear picture of your financial situation. Whether you are buying your first home, upgrading, refinancing, or investing, this is where we figure out the right path forward together.
Step 2 - Financial Assessment and Loan Options
We evaluate your income, expenses, assets, liabilities, and credit history to work out your borrowing capacity. We then compare products across our panel of lenders to find the right fit, taking into account interest rates, fees, repayment terms, and loan features. We will explain the difference between fixed and variable rates and walk you through key terms like LVR and LMI so nothing catches you off guard.
Step 3 - Pre-Approval
Before you start making offers, we work to get you pre-approved. This gives you a clear budget, strengthens your position with sellers, and means you can move quickly when you find the right property.
Step 4 - Loan Application
Once you are ready, we handle the paperwork. We prepare and submit your formal application, gather supporting documents, and liaise directly with the lender on your behalf. We keep you updated every step of the way.
Step 5 - Conditional Approval and Valuation
The lender approves your application subject to any remaining conditions, such as a property valuation. We manage this stage for you and let you know exactly what is needed to get to full approval.
Step 6 - Formal Unconditional Approval
All conditions have been met and the lender has given full approval. This is a major milestone. You are now clear to pay your deposit and sign contracts. We sit down with you to review all loan documents before anything is finalised.
Step 7 - Settlement
Your signed documents are sent to the lender and passed to their settlements team. A settlement date is confirmed with your solicitor or conveyancer, your loan is formally advanced, and ownership of the property transfers to you.
Step 8 - Life After Settlement
Congratulations, you are a homeowner. But our job does not stop here. We are available to help you manage your loan, explore refinancing options down the track, or support your next property move whenever you are ready.